Refund Policy

Last Updated: 22 Jan 2026



1. Our Commitment

We want you to be satisfied with our Service. If you are not satisfied for any reason, we offer a straightforward refund policy.



2. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all new subscription plans. If you are not satisfied with the Service, you can request a full refund within 30 calendar days of your initial purchase date.



3. Eligibility and Exceptions

Our 30-day guarantee is intended to allow you to evaluate the Service. We may, at our sole discretion, refuse a refund request if we observe significant use of the Service during the 30-day period.

Significant use is defined as, but not limited to, the generation and/or download of one or more tax reports, financial reports, or extensive data exports.

This policy is in place to prevent abuse of our refund guarantee while still allowing customers to determine if the service is right for them.



4. How to Request a Refund

To request a refund, please contact our support team at support@txvestor.com with the following information:

  • The email address associated with your account.
  • The date of your purchase.
  • A brief reason for your refund request (optional, but appreciated for feedback).


5. Processing Refunds

Once your request is received, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.



6. Late or Missing Refunds

If you haven’t received a refund after the specified period, we recommend the following steps:

1. First, check your bank account or credit card statement again.

2. Next, contact your bank or credit card company. There is often some processing time before a refund is officially posted.

3. If you’ve done all of this and you still have not received your refund, please contact us at support@txvestor.com.



7. Contact Us

If you have any questions about our Refund Policy, please contact us.